These Terms of Service govern your access to and use of the website and services provided by Pearl Lemon Events. By accessing our website, requesting a consultation, or engaging our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website or services.

 About Pearl Lemon Events

Pearl Lemon Events provides corporate event planning, creative direction, production management, catering coordination, and experiential services across Canada. Our services are delivered to businesses, organisations, and professional teams where quality, control, and delivery standards matter.

These Terms apply to all users of our website and all clients who engage our services.

Use of the Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in a way that violates applicable laws or regulations
  
  
• Attempt to gain unauthorised access to systems or data
  
  
• Interfere with the operation or security of the website
  
  
• Use the website to transmit harmful, misleading, or unlawful content
  
  

We reserve the right to restrict or terminate access to the website if misuse is identified.

 Enquiries and Consultations

Submitting an enquiry or booking a consultation does not create a binding agreement. Any engagement begins only after:

• Scope and deliverables are agreed in writing
  
  
• Commercial terms are confirmed
  
  
• A formal agreement or proposal is accepted
  
  

We reserve the right to decline enquiries or engagements at our discretion.

 Services and Scope

Services are provided based on the scope defined in written proposals, statements of work, or agreements. This may include:

• Creative event planning and direction
  
  
• Event production and technical coordination
  
  
• Catering coordination
  
  
• Venue and supplier management
  
  
• On-site delivery and show control
  
  

Any work outside the agreed scope may require additional fees and revised timelines.

 Client Responsibilities

To enable effective delivery, clients agree to:

• Provide accurate and timely information
  
  
• Respond to approvals and decisions within agreed timeframes
  
  
• Ensure internal stakeholders are aligned
  
  
• Comply with venue rules, safety requirements, and applicable laws
  
  

Delays or failures in client input may affect timelines, outcomes, or costs. Pearl Lemon Events is not responsible for issues arising from delayed or incomplete client instructions.

 Fees, Payments, and Expenses

Fees are outlined in written proposals or agreements. Unless otherwise stated:

• Invoices must be paid within the specified payment period
  
  
• Deposits may be required before work begins
  
  
• Expenses incurred on behalf of the client may be billed separately
  
  

Late payments may result in paused services or additional charges. All fees are exclusive of applicable taxes unless stated otherwise.

 Changes, Cancellations, and Postponements

Event planning involves variables outside our control. If changes are requested:

• Adjustments may affect fees, timelines, or availability
  
  
• Additional costs may apply for revised scope or late changes
  
  

If an event is cancelled or postponed, cancellation terms outlined in the agreement will apply. Costs already incurred may remain payable.

Third-Party Suppliers and Venues

We coordinate with third-party venues, suppliers, and service providers as part of event delivery. While we act with care in selecting and managing partners:

• We are not responsible for failures outside our reasonable control
  
  
• Third-party terms and conditions may apply
  
  
• Direct supplier contracts may be required in some cases
  
  

We are not liable for the acts or omissions of third parties beyond our coordination role.

 Intellectual Property

All content on our website, including text, visuals, branding, and materials, is owned by or licensed to Pearl Lemon Events and protected by intellectual property laws.

Unless agreed otherwise:

• We retain rights to creative concepts and materials developed
  
  
• Clients may use deliverables for their intended purpose
  
  
• Website content may not be copied, reused, or distributed without permission
  
  

Confidentiality

We treat client information as confidential and expect the same in return. Confidential information includes:

• Business plans
  
  
• Event details
  
  
• Financial or strategic information
  
  
• Non-public materials
  
  

Confidentiality obligations survive the end of the engagement unless otherwise agreed.

Limitation of Liability

To the maximum extent permitted by law:

• Pearl Lemon Events is not liable for indirect or consequential losses
  
  
• Liability is limited to the fees paid for the services in question
  
  
• We are not responsible for losses arising from factors outside our control, including venue restrictions, supplier failure, or force majeure events
  
  

Nothing in these Terms limits liability where such limitation is not permitted under Canadian law.

 Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control, including but not limited to:

• Natural disasters
  
  
• Public health emergencies
  
  
• Government restrictions
  
  
• Venue closures
  
  
• Labour disruptions
  
  

In such cases, obligations may be suspended or adjusted as reasonably necessary.

 Warranties and Disclaimers

Services are provided using reasonable skill and care. However:

• No guarantee is made regarding specific outcomes
  
  
• Event success depends on multiple variables
  
  
• Website content is provided for general information only
  
  

We do not warrant uninterrupted website access or error-free operation.

 Termination

Either party may terminate an engagement in accordance with the terms set out in the applicable agreement. Upon termination:

• Outstanding fees remain payable
  
  
• Confidentiality obligations continue
  
  
• Intellectual property rights remain as agreed
  
  

Governing Law

These Terms are governed by the laws of Canada and the applicable provincial laws where services are delivered. Any disputes shall be subject to the jurisdiction of Canadian courts.

Updates to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website or services constitutes acceptance of the updated Terms.

 Contact Information

If you have questions about these Terms of Service, please contact:

Pearl Lemon Events
Email: info@pearllemongroup.com
Phone:CA: +13437005058
Address: