Pearl Lemon Events is committed to protecting your privacy and handling personal information in a transparent, responsible, and secure manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, services, and communications.

This policy applies to all visitors, clients, suppliers, and partners who engage with us online or offline in Canada.

Who We Are

Pearl Lemon Events provides corporate event planning, production, catering coordination, and experiential services across Canada. We work with businesses, organisations, and teams to design and deliver events where quality, control, and experience matter.

If you have questions about this Privacy Policy or how your information is handled, you can contact us using the details provided at the end of this document.

What Information We Collect

We collect personal information only where it is necessary for business operations, service delivery, or communication.

Information you provide directly

This may include:

• Your name
• Job title
• Company name
• Email address
• Phone number
• Event details or requirements
• Billing or invoicing information
• Any information you share during enquiries, consultations, or project discussions

Information collected automatically

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on site
• Referral sources
• Cookies and similar tracking technologies

This data helps us understand how our website is used and how we can improve performance and usability.

 How We Use Your Information

We use personal information for the following purposes:

• Responding to enquiries and consultation requests
• Planning, managing, and delivering event services
• Communicating about projects, proposals, and timelines
• Managing contracts, payments, and invoicing
• Improving our website and service offerings
• Sending service-related communications
• Complying with legal and regulatory obligations

We do not use personal information for purposes unrelated to our services or business operations.

 Legal Basis for Processing

We process personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Processing is based on one or more of the following:

• Your consent
• The need to perform a contract or provide requested services
• Legitimate business interests that do not override your rights
• Legal or regulatory obligations

 Consent

By providing personal information to us, you consent to its collection, use, and disclosure as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions. Withdrawing consent may limit our ability to provide certain services.

 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure proper site functionality
• Analyse site traffic and usage patterns
• Improve user experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.

 How We Share Information

We do not sell or rent personal information.

We may share information only when necessary, including with:

• Trusted service providers supporting business operations
• Event venues, suppliers, or partners where required for service delivery
• Payment processors and accounting providers
• Legal, regulatory, or governmental authorities where required by law

All third parties are required to protect personal information and use it only for authorised purposes.

 Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

Information is stored on secure systems with access limited to authorised personnel. While no system can be guaranteed as fully secure, we take privacy and data protection seriously and continuously review our safeguards.

 Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes for which it was collected
• Meet legal, contractual, or regulatory requirements
• Resolve disputes or enforce agreements

When information is no longer required, it is securely deleted or anonymised.

 Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Withdraw consent where applicable
• Ask how your information has been used or shared
• Request deletion where legally permissible

Requests may be subject to identity verification and legal limitations.

 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any websites you visit.

 International Data Transfers

Some service providers or systems we use may store or process data outside Canada. Where this occurs, information may be subject to the laws of those jurisdictions.

We take steps to ensure appropriate safeguards are in place when personal information is transferred internationally.

 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices.

Updates will be posted on this page with a revised effective date. Continued use of our services after changes are made constitutes acceptance of the updated policy.

 Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Pearl Lemon Events
Email: info@pearllemongroup.com
Phone: CA: +13437005058
Address: